Remote Technical Support site
This is remote technical support site. Client can register, and purchase support package. When he has a problem he can open ticket and get support. Technician may watch tickets, provide support using "Logmein resque" software and report hours, he spent. Administrator can create technician accounts and manage other of the application.
Here are the main features
- Clients registration
- Clients and purchase support packages
- Technicians provide support using "Logmein resque" software
- Administrator can create packages and technicians accounts